Question 1

How do I calibrate my scale?

Accepted Answer

Please refer to the user manual for detailed calibration instructions specific to your model. Most scales can be calibrated using standard weights following the step-by-step guide provided.

Question 2

What is the warranty period?

Accepted Answer

Our standard warranty is 2 years from the date of purchase. Extended warranty options are available for commercial users.

Question 3

How do I get technical support?

Accepted Answer

You can reach our technical support team via email at desmond@zzscale.cn or by phone. We typically respond within 24 hours.

Question 4

Can I download the user manual?

Accepted Answer

Yes. All our user manuals are available for download in the Downloads section below. Find your product model and click the download button.

Support

FAQ

Download Center

Body Scale BS-200 User Manual

Product Catalog 2024

Frequently Asked Questions