Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

Our MOQ varies by product type. Generally, MOQ ranges from 50-200 pieces per model. For OEM/ODM orders, MOQ may be higher depending on customization requirements.

Question 2

Do you offer OEM/ODM services?

Accepted Answer

Yes, we offer comprehensive OEM/ODM services including custom logo printing, private label packaging, and product design modifications. We have extensive experience serving global B2B buyers.

Question 3

What are your payment terms?

Accepted Answer

For first orders, we typically require 30% deposit and 70% balance before shipment. For established partners, we offer flexible payment terms including T/T, L/C, and PayPal.

Question 4

What certifications do your products have?

Accepted Answer

Our products are certified with ISO9001, CE, FCC, and ROHS. We can provide all relevant certifications for your market requirements.

Question 5

What is your production lead time?

Accepted Answer

Standard orders typically ship within 15-25 days after deposit confirmation. OEM orders may take 25-35 days depending on customization requirements. Express production is available with additional fees.

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