Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

Our MOQ varies by product type. Generally, MOQ ranges from 50-200 pieces per model. For OEM/ODM orders, MOQ may be higher depending on customization requirements.

Question 2

Do you offer OEM/ODM services?

Accepted Answer

Yes, we offer comprehensive OEM/ODM services including custom logo printing, private label packaging, and product design modifications. We have extensive experience serving global B2B buyers.

Question 3

What are your payment terms?

Accepted Answer

For first orders, we typically require 30% deposit and 70% balance before shipment. For established partners, we offer flexible payment terms including T/T, L/C, and PayPal.

Question 4

What certifications do your products have?

Accepted Answer

Our products are certified with ISO9001, CE, FCC, and ROHS. Medical scales have additional FDA registration. We can provide all relevant certifications for your market requirements.

Question 5

What is your production lead time?

Accepted Answer

Standard orders typically ship within 15-25 days after deposit confirmation. OEM orders may take 25-35 days depending on customization requirements. Express production is available with additional fees.

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